Privacy Policy

1. Who we are

This website, source4painting.ca, is operated by Source 4 Painting, a sole proprietorship of Michael Burns, located at 3 Hollow Drive, Middleton, Nova Scotia, B0S 1P0, Canada. For any privacy-related questions, you may contact us at michael@source4painting.ca or +1 902-691-2738.

2. The information we collect

We collect personal information only when you choose to provide it to us, and only the information we need to respond to you and to deliver our painting services. Specifically:

• Inquiry information: when you fill out the contact form on this site, send us an email, or call us, we collect your name, phone number, email address, project location, and any details you provide about your project.
• Project information: if you become a client, we collect the additional information required to deliver the service: site address, scope of work, scheduling preferences and billing details.
• Technical information: like most websites, our hosting environment automatically logs basic technical information about each visit — your IP address, browser type, referring URL and the date and time of the request. This information is used only for security and basic analytics.

3. How we use your information

We use the personal information you provide for the following purposes only:

• To respond to your inquiry and provide an estimate.
• To deliver, schedule, invoice and follow up on painting services you have engaged us to perform.
• To comply with our legal, accounting and tax obligations under Canadian and provincial law.
• To protect the security and integrity of this website and our business records.

We do not sell, rent, trade or otherwise share your personal information with third parties for marketing purposes. We will not add you to any newsletter or marketing list unless you have explicitly asked us to.

4. Cookies and analytics

This website uses a small number of strictly necessary cookies to function correctly and to remember your cookie preferences. With your consent we may also use basic, privacy-respecting analytics to understand how visitors use the site in aggregate. You can manage your cookie preferences at any time through the cookie banner. For details, see our Cookie Policy.

5. Service providers

We use a small number of third-party service providers to operate this website and our business — including our website hosting provider, our email provider and our accounting software. These providers process information only on our behalf and only to the extent necessary to perform the service. We choose providers that maintain appropriate security and privacy standards.

6. How long we keep information

We keep inquiry information for as long as is reasonably necessary to respond to you and, if you become a client, for the period required to deliver the service and to meet our legal record-keeping obligations (generally six years from the date of the final invoice, in accordance with Canadian tax law). Inquiries that do not result in a project are deleted from our active systems within twenty-four months.

7. Security

We take reasonable administrative, technical and physical safeguards to protect personal information against loss, theft and unauthorized access, use or disclosure. No system is perfectly secure, but we keep our practices under regular review and update them as needed.

8. Your rights

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy law, you have the right to:

• Ask us what personal information we hold about you.
• Ask us to correct information you believe is inaccurate.
• Withdraw your consent to our use of your information, subject to legal or contractual restrictions and reasonable notice.
• Make a complaint about how we have handled your personal information.

To exercise any of these rights, please contact us using the details in section 1. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

9. Children

This website is intended for adults seeking residential or commercial painting services. We do not knowingly collect personal information from anyone under the age of majority in their province of residence.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or in applicable law. The "Last updated" date at the top of this page indicates when the policy was last revised. Material changes will be communicated through a notice on this website.

11. Contact

If you have any questions about this Privacy Policy or about how we handle your personal information, please contact:

Source 4 Painting
Attn: Michael Burns, Privacy
3 Hollow Drive, Middleton, Nova Scotia, B0S 1P0, Canada
Email: michael@source4painting.ca
Phone: +1 902-691-2738